Terms of Use

Effective Date: 2025

Welcome to the Brooks Flooring website. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions of use. If you do not agree with these terms, please do not use this site.

1. Use of the Website

This website is provided for informational and personal use only. You may not:

  • Modify, copy, distribute, transmit, or reproduce any content without prior written consent from Brooks Flooring (Pty) Ltd.

  • Use this site for any unlawful or prohibited purpose.

2. Intellectual Property Rights

All text, graphics, logos, images, and other content are the property of Brooks Flooring (Pty) Ltd or licensed to us. Unauthorised use of this material is strictly prohibited and may violate copyright, trademark, and other laws.

3. Accuracy of Information

While we strive to ensure the information on this website is accurate and up to date, Brooks Flooring does not warrant or guarantee the completeness, accuracy, or reliability of any content.

4. Links to Third Parties

This website may contain links to third-party websites. Brooks Flooring is not responsible for the content, accuracy, or practices of these external sites.

5. Limitation of Liability

Brooks Flooring (Pty) Ltd will not be held liable for any direct, indirect, or consequential damages arising from the use or inability to use this website.

6. Changes to Terms

We reserve the right to modify these Terms of Use at any time without notice. Continued use of the site constitutes acceptance of any changes.

7. Governing Law

These terms shall be governed by and construed under the laws of the Republic of South Africa.

Still Have Questions? We’ve Got Answers.

What is the difference between hardwood and engineered hardwood flooring?

Hardwood flooring is made from solid planks of wood. Engineered hardwood flooring is made with a plywood core and a thin veneer of hardwood on top.

What is the process when installing solid hardwood flooring?

Installing solid hardwood flooring requires careful preparation to ensure a flawless and long-lasting result. First, we assess and adjust moisture levels to make sure conditions are suitable for the specific installation system. Next, we prepare the subfloor, aligning and securing it to create a stable, level surface. If installing over a cement screed, we ensure it is dry (to industry standards) and smooth. Finally, the timber is given time to acclimate properly on-site before installation begins, guaranteeing optimal performance and durability.

What is the best way to protect my floors from water damage?

The best way to protect your floors from water damage is to avoid spills and leaks. If you have a spill or leak, clean it up immediately. You can also protect your floors from water damage by placing mats and rugs in high-traffic areas.

Which systems are typically employed when installing hardwood flooring?

There are several installation methods used for hardwood flooring, each suited to specific site conditions:

On Beams: Ideal for spaces with an open void or earth beneath the floorboards.

On Battens: Commonly used over screeded areas to provide support and height for the flooring.

Glue-Down: Preferred for screeded areas where height restrictions prevent the use of battens; the width of the boards is carefully considered for stability.

Each method is chosen to ensure the structural integrity, durability, and optimal performance of your hardwood floor.

How do I choose the best flooring option for my lifestyle?

Choosing the right flooring depends on your daily routines, the presence of pets and children, and the overall level of foot traffic. Hardwood is timeless and durable, ideal for elegant spaces. Engineered flooring offers sustainability, stability and style, while luxury vinyl is water-resistant and perfect for active households. Consider maintenance and comfort as well to ensure your floors fit your lifestyle beautifully.

Can hardwood floors be installed in kitchens or bathrooms?

Yes, but with caution. Kitchens can handle hardwood if spills are cleaned promptly and the room is well-ventilated. Bathrooms, however, are high-moisture zones, making engineered hardwood or waterproof flooring a better option. With the right finish and maintenance, you can enjoy wood tones without compromising durability in damp areas.